Refund Policy

Because all of our candles are hand-poured with care, we handle returns thoughtfully and on a case-by-case basis.

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Custom Orders
Custom candles are made just for you and are non-refundable.

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Damaged or Incorrect Orders
If your order arrives broken, melted, or incorrect, please reach out to us at boujeeburn@outlook.com within 3 days of delivery. Be sure to include photos of the product and packaging.

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If approved, we’ll send you a replacement as soon as possible—because you deserve exactly what you ordered.

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Return Shipping
Return shipping is not required for damaged items; we just ask for photo documentation to verify the issue.

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Thank you for understanding that handmade magic takes a little grace.